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Denzel33 года, Алматы, Аccount-менеджер
за 350 тг
Аccount-менеджер
700 000 KZT
IT, Интернет, связь, телекоммуникации • Консалтинг, аналитика • Продажи • Дизайн, полиграфия • Закупки, снабжение
NegotiationSales Data AnalyticsEnglish & Chinese
полная занятость
Профессиональные навыки
I am a creatively inclined professional with a wealth of experience working in countries all over the globe. With this experience, I have built a strong network in North America, Europe, and South Asia. I am permanently residing in Almaty, KZ and looking to build a new network.
Опыт работы
6 мест за
14 лет
и 4 месяца
Commercial Lighting Products
май 2023 — июль 2025, Delta, British Columbia
Technical Account Manager
- Proven track record in customer relationship management, ensuring high retention rates and customer satisfaction (95% retention rate)
- Partnered with sales teams to understand client needs, demonstrate tech products, and translate technical features into business value.
- Expertise in analyzing customer data to identify trends and proactively address issues.
- Proficient in English (business and technical communication), with
- advanced presentation and communication skills for diverse audiences.
- Known as a “can-do” problem solver, with a proactive approach to challenges and solution implementation.
- Designs tailored solutions for clients, often supporting enterprise sales cycles.
- Skilled in high-level negotiations with C-Level executives and decision-makers, achieving favorable outcomes and long-term partnerships.
- Applied Agile methodologies & In-depth product knowledge and proficiency in CRM software
Traqq
май 2022 — май 2023, Melbourne, Vic, Aus
Global Account Manager
- Created thought leadership content, including white papers and sales collateral, to highlight agency capabilities and guide client decision-making with best practices and platform insights.
- Supported cross-functional teams during discovery and development phases, ensuring UX, scope, and technical feasibility were fully aligned—leading to faster project execution and higher client satisfaction.
- Demonstrated products to show potential customers the benefits and advantages, and encouraged purchases through video and audio calls, increased customer engagement by over 10%
- Serviced accounts regularly to propose new products or services and maximize revenue for a SaaS product.
Sassa Group
июнь 2021 — май 2022, Алматы
Global Sales/Account Manager
- Worked effectively in fast-paced economies in Eurasia
- Drove sales by negotiating prices, terms of sale, and service agreements•
- Successfully managed team of 6
- Worked in Agile environment
Solar Antares
январь 2019 — апрель 2021, Almaty, KZ
Founder
- Conducted energy-saving calculations & Lighting recommendations
- Studied market to determine optimal pricing of solar technology andcapitalized on emerging opportunities; handled inquiries from interested public and private companies
- Bridged gap between Chinese suppliers and Southern African buyers
- Utilized Lighting Design software (Cedreo, & AGi32) to respond to customer lighting design needs and renderings for government tenders in Southern Africa.
- Established strong partnerships with key industry players for greater market presence
Pactera Technologies International Ltd.
апрель 2014 — ноябрь 2018, Beijing, China
Quality Assurance & Customer Success Manager
- Created plans and communicated deadlines to complete projects onncy and productivity in multi-lingual IT software team using Scrum
- Created plans and communicated deadlines to complete projects on time
- Used Microsoft Excel and other software tools to create documents and other communications
- Led team of 20+ IT localization professionals
8 Friends English
июнь 2018 — май 2021, Beijing
Part-Time english Teacher
- One-on-One Business English classes
- Group Business English classes
Образование
Послевузовское
University of the People
Послевузовское
Business Administration
Master of Business Administration (MBA)
2020 — 2022
MBA - 3.67 GPA
University of Zimbabwe
Высшее
Bachelor of Commerce
Business Studies & Computing Sciences
2011 — 2014
- Proficient abd business language, accounting, sales, marketing, and business IT functions.
Повышение квалификации, курсы
Google Data Analytics
2024
Coursera - Google
PostgreSQL Bootcamp
2020
Udemy
Agile Methodologies
2025
Coursera - University of Minnesota
Английский — родной
Китайский — средний уровень
Русский — начальный уровень
Гражданство: Zimbabwe
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